FAQ

Yes, if you want to book any element of your trip with you then you will need to register on our website.

It’s easy. Simply select your chosen dates, fill out any other details and hit the search button. You’ll instantly see a selection of options that match your search criteria.

As soon as your payment is approved you will receive a booking confirmation. Please contact us if you have any difficulties opening your email attachment.

As soon as you have completed the booking process the confirmation page will appear. We also send a copy of the confirmation to you by email, including details of your reservation in full.

A valid credit card is needed to guarantee your reservation for most of the services we offer, however we do now offer a small but growing number of services that will guarantee your reservation without a credit card.

Not all of our services providers need to see proof of booking; however, some may ask you to show a copy of your confirmation along with a form of ID so we recommend taking a copy of your confirmation with you to keep everything as easy as possible.

Yes, you can. You can cancel or change your booking by signing in to your account. Please remember to check the cancellation policy before making any changes to your booking. For example, if you have booked a non-refundable deal then any cancellation is likely to be without refund.

You can find all the information under the policies and facilities section on our website.

Absolutely. We take data security very seriously and use a high-level SSL certificate with appropriate encryption to protect your personal data and payment details.

All the facilities listed under the goods or services type are included in the price. To see the facilities, click on the desired goods or services name. Here you will see whether extras, including taxes, are included. This information will also be in your confirmation email and can be found in your account when you sign in.

This depends on the services provider, but it’s easy to see what’s included by checking the text under the goods or services name. Tax requirements change from country to country so it’s always good to check. This information will also be in your confirmation email and account.

No, we offer a free service so don’t charge fees at all!

We provide the best available rates for the dates for the chosen services and goods. The discounts are already included and they may be shown near price section.

Our agents are available to answer all your questions and inquiries. Just get in touch and we’ll help in any way we can.

We employ a variety of methods to provide security and privacy for users of our website. We have established a Privacy Policy that outlines how we use personal information. If you have concerns about privacy, please let us know.